We just wanted to thank you for your assistance in the sale of our apartment in Wellington Street, West Perth. Right from the beginning, we felt at ease dealing with you even though we live in QLD and the property is in WA. Initially we believed this would be a challenge, but you made the process seamless.
You constantly kept us up to date with what was going on and within just a few days of the property being on the market, you sold it for well above the asking price. You well and truly exceeded our expectations.
Your suggestions to make minor changes to the furniture and accessories in the apartment and take professional photographs made the world of difference and ensured the apartment looked as good as possible for marketing.
We would have no hesitation in recommending you to anyone who requires a real estate agent.
Thanks again for all your help!
Richie and Melissa Neville - Sellers of Wellington Street, West Perth
Doing business with Ingrid and yourself was an extremely easy experience and I would have no hesitation recommending your great team effort. Best of luck in 2014, even though I know it’s hard work (not luck) that wins the game.
Jan Ragenovich - Seller of Cunningham Terrace, Daglish
In the last 3 years I have listed and sold two properties with Ingrid and Jade. Remarkably both properties sold after the first home opens, which I credit largely to the skill, professionalism and commitment of these ladies. Not only do they go above and beyond to meet the needs of their clients, but they do it with absolute integrity. Thank you for exceeding my expectations in both your service and the sale prices of my properties.
Narelle Mounsey - Seller of Baden Street, Joondanna and Milton Street, Mount Hawthorn
Just wanted to say a collective massive thank you for your patience and support through the sale/settlement process of Subiaco. Less than an ideal circumstance to navigate and really appreciated your professional guidance, excellent level of service and communication and support throughout.
Have a great weekend and thanks again
Ben Banks - Subiaco seller
Everyone I had dealings with at The Property Exchange was friendly, professional and helpful and I would have no hesitation in recommending them to anyone either buying or selling a house.
Wendy A - Seller of 150 Gloster Street, Subiaco
Thanks for all your help in securing the new tenants and the work to get the place fixed up.
Derek Hartley - Mount Claremont owner
I hope you had wonderful weekend.
Thank you so much for your highly professional approach and patience in completing this job with the concerned trades and for your continuous updates and also for helping me limiting the exposed conduits to what is shown in the attached photos. I also would like you to convey my thanks to Colin Little "i Checkil Co." for his work and for taking in his considerations his client's needs and not to forget his acceptance in splitting some of his invoices into 2 months.
Thanks again Sarah and all the best.
Jibril Jaber - Wembley Downs owner
I’ve been through some rental offerings and decided to go through “The Property Exchange”. I selected The Property Exchange as they provided the most comprehensive and professional service when I was looking for an agent for my property. You guys weren’t the cheapest, but after meeting with you, I felt you were the most comprehensive and the best people to look after my asset.
Within a week I’d had a number of viewings and a new tenant accepted. The service is exceptional and my business development manager and senior property manager are more than happy to assist when needed.
Jason Smith - Wembley owner
Hi Niki and Nicole.
Thanks so much for making our house purchase as stress-free and enjoyable as it could possibly have been. We are absolutely thrilled with our new home, which is everything we are looking for, and we hope to have many happy years raising our children there. We were really impressed with your knowledge of the area and high level of service and will have no hesitation in recommending you to friends.
Very best wishes,
Catherine - Buyer of Gloster Street, Subiaco
I wanted to say that recent events have reminded me of just how efficient you have always been at the management of our property.
We really appreciate your professionalism, efficiency and enthusiasm. You really do carry out a fantastic job for us!
Have a nice weekend Belinda.
Jeremy Stevens - Shenton Park landlord
Thank you very much for all your work, you were a pleasure to deal with. I’m doing some townhouses in Inglewood where I hope to keep one long term as a rental so will be back in touch in a year or so.Thanks again.
Brent Meyer - Leederville landlord
We’d just like to say a huge thank you to your whole team, it’s been such a pleasure dealing with you and Jodie that over the past 3.5 years and we would recommend your services to anyone.
I know Property Managers have a challenging job to say the least and your team is a credit to your Agency and the industry!
Sue and Maddy - Tenants of Yilgarn Street, Shenton Park
Thanks a lot Monica – I appreciate it and your high level of professionalism in all our correspondence over the past couple of years. I’ve been renting for years through lots of different property managers throughout Australia and NZ and I think that The Property Exchange would realistically be the best organised and staffed over that time.
Russell Fitzgerald - Tenant of Hardy Street, North Perth
I just wanted to pass on my personal feedback on how amazing it has been to work with your team!
You have made a very scary process so smooth and enjoyable. Your almost instant responses and willingness to help out and keep us informed deserves recognition and I will forever more refer your services to my contacts!
I really can’t wait to move in and it is predominantly because of the way you have handled the sale.
Ellice Roberts - Buyer of Court Place, Subiaco
Watch out for Jillian Jeffery! Once you sign with her, which does take a while as she tends to spill tea all over the paperwork, she flies in like the cleaning fairy and orders you to de-clutter. If it’s not de-cluttered enough when the photographer arrives, she does it for you and even once you’ve moved into your beautiful new home, you’ll never find that favourite fridge magnet. She sells your home in three weeks and sells you a home much better suited to your needs.
So… when you make the huge decision to move, Jillian is certainly the one to make it happen.
Anne - Floreat seller
Thank you Jillian, for helping us through the daunting task of selling our family home. You were prepared to listen to our suggestions and, in a very professional manner, steered us in the right direction to get our house sold quickly in the current market. You kept us informed every step of the way and your honesty was greatly appreciated. Your knowledge of the area in which we decided to buy was invaluable and we love our new home!
The Bartlett Family - Floreat sellers
Choosing to place my 100 year old investment property on the market when I was nine months pregnant was a somewhat risky proposition. I was in no position to attend to tidy-ups or to otherwise assist with the marketing of the property. I was also worried how the sales process would work. I need not have worried. Jade and Ingrid made the whole process so simple.
Jade arranged final maintenance work and met various tradesman on site. She even purchased flowers and arranged them for the home opens. The property was tenanted at time of sale and Jade and Ingrid liaised with the tenants to ensure minimum disruption.
The property sold very quickly - in a couple of weeks - for a great price. At the time of sale, I had just returned home from hospital with my new baby. Ingrid brought all necessary documents to my home for me to sign and made the final negotiation process stess-free.
To say that the service provided by Jade and Ingrid was amazing would be a complete understatement in the circumstances. Put simply, the service I received from them was without doubt the best service I have received from any professional services business I have ever dealt with.
I should also mention that I chose to use Jade and Ingrid to market and sell my property because it was Ingrid who had assisted me to buy the property almost ten years earlier. I clearly remembered the fantastic service she provided to me as a young woman who had recently arrived in Perth and who knew nothing about the property market here. It was absolutely fantastic to receive that same great service some ten years later.
I would recommend Jade and Ingrid and the team at the Property Exchange to both buyers and sellers without any hesitation."
Penelope Ford - North Perth seller
I just wanted to personally say thank you to you for making the process of making an offer on Salvado Rd as easy and stress free as it can be for my parents. I am sure you understand that it is a very big thing emotionally for them to contemplate moving from their current house, and of course not all real estate agents are as sensitive to people's emotional circumstances when it comes to selling property. It is great to see agents who generally try to get the best outcome for both the seller and buyer and whom conduct themselves in a manner that doesn't make prospective buyers feel under pressure.
I have myself always been impressed with the services and professional manner of The Property Exchange. My husband and I rented through the agency some years back, and then enlisted The Property Exchange to sell our Wembley Downs unit in March last year.
So again thank you. I am without a doubt confident that my parents have found the right property and am sure they will be very happy there in the future. I even pointed out to Mum that there is a bath tub for bathing the future grand-kiddies in!
Vanessa Elliott – Salvado Road, Floreat
Following my very positive experience with The Property Exchange when I purchased my home 5 years ago, I did not hesitate to use them again when deciding to sell my home and they did not disappoint.
Their knowledge, advice, support, constant feedback and strong sense of customer service made what is normally a very stressful process, not only bearable but rather enjoyable.
I would not hesitate to recommend The Property Exchange to anyone purchasing or selling their home.
Most notably, Niki and Nicole made an amazing team and did everything to ensure that, not only my needs as a seller were met, but also those of the buyer.
I would like to thank The Property Exchange for all their hard work and I look forward to working with them again when and if I put my next home on the market.
Angela Palandri - Salisbury Street, Subiaco
Dear Jade and Ingrid,
We are very grateful to you both for the professionalism and expertise with which you managed every aspect of our house sale. From the first meeting to discuss price and presentation through to settlement we felt supported, well advised and cared for. Selling can be such an unsettling experience that having people who are genuinely interested in you makes the world of difference. You work incredibly well as a team and we could not recommend you more highly. If this was an exam we would give both Ingrid and Jade 100%.
Helena Grehan - North Perth seller
The Property Exchange provided a professional service and took all the stress out of selling. The real strength behind The Property Exchange's service was having the marketing knowledge to showcase our home at its best to the right audience and generate lots of interest. We are very grateful for their hard work and our successful sale. Deborah and Dennis
Deborah and Dennis Peirce - Leederville sellers
We have often thought back to the sale of our home, Kanimbla Rd Nedlands, and thought how lucky we were to sell our house in a tough market for a fair price. But I think luck is only part of the story.
We selected your agency on the basis of the assistance you could provide with presenting our house in the best possible way to potential buyers. The practical advice and assistance was terrific; from simple tips to loaning us key pieces of furniture.
It was also very helpful to have an impartial expert to defer to on all matters of house presentation.
Thanks also for your professionalism and making the process as smooth as possible.
David and Wenona Hadingham – Kanimbla Road, Nedlands
A friend referred me to Jillan Jeffery, saying she had heard only good things about her. Jillian was to her knowledge "always communicative, diligent, friendly and succesful at selling her friends houses at the right price in a short time frame". Jillian far surpassed her reputation. She sold our house before it was advertised, the FOR SALE sign never needed to be erected and there were no open homes necessary. I will always remember her generosity, professional manner, lilting, cheerful voice and ability to tackle difficult negotiations under pressure. She couldn't come more highly recommended!
More importantly, I want to thank you for the beautiful and generous bunch of flowers, your warmth, professionalism and excellence in the way you handled the first step towards selling our house. I was so impressed with how you took charge, redecorated, cleared the decks and made the house look more welcoming than it has been for years. You have my full confidence in how you market and sell the house.
Thanks again, Jillian.
Karen Shirley - Seller of Keane Street, Wembley
Just wanted to say thanks for the great work in selling our apartment. From start to finish the process was smooth, clear and intelligently planned. After agreeing the strategy for marketing - putting the best foot forward with new floorings, paint and display furniture - the campaign ran without a hitch. Pre-home open inspections elicited an early offer while the first home open was a great success with some 30 people through and 3 buyers willing to pay the asking price! Selling on the first home open at the asking price with a short settlement just proves that with careful planning and vision a fantastic result can be (and was!) achieved. I'm sure your success will continue and is well deserved for your hard work!
Thanks and regards,
Phil Pedlow - Seller of Mayfair Street, West Perth
Just wanted to take the time to thank you for your efforts over the past few months - it has been a seamless (and stressless!) process from start to end.
You have been extremely professional, offering an astute assessment of market price, our target sales group and what we could do to enhance our property's sales appeal. I had previously heard that the Property Exchange offers a very client oriented experience and you clearly embody this attitude. I was away during the time the property went on sale, however I was kept well informed at every step of the way. Our property went under offer within 5 days of being on the market and you managed to achieve a price beyond our asking price. I would not hesitate to recommend yourself, and the team at The Property Exchange, to anyone looking for a real estate agency to undertake the sales of their property. Many thanks again Kyron!
Priya Pallathil - Seller of Cleaver Street, West Perth
The Property Exchange team, led by Niki and Nicole, provided excellent service in selling our property and achieving the maximum selling price. The team were very professional, reliable and open throughout the whole process and through their substantial database of existing clients were able to secure offers over our asking price, before even going to market. We had 100% confidence in The Property Exchange team and highly recommend them to any potential seller. The team at The Property Exchange exceeded our expectations and we will use them again without hesitation.
Justin and Fleur Barton - Sellers of Rowland Street, Subiaco
Over the past few years, I have bought, sold and rented property with The Property Exchange and in all cases they have exceeded my expectations. When renting I found that The Property Exchange were pro-active and were always there to respond to any issues that arose. I am very satisfied with this service. Most recently I sold a property on an unconditional cash basis at the asking price within a week of the first home opening. Settlement occurred within 30 days. Can’t ask for much more than that!
Andy Thwaites - Seller of Peel Street, Jolimont
We chose Kyron because of his profile and area knowledge. His suggestions on the presentation of our apartment for marketing were very helpful. He said he would be able to sell our apartment, quickly and for a good price. We received 4 offers for more than the asking price after the only home open. Kyron delivered what he had promised.
We would recommend Kyron to anyone who is thinking of selling.
Peter and Beryl Maddren - Seller of Delhi Street, West Perth
At a home open, we met Niki as buyers. She was professional and attentive, without being ‘in our faces’. Even saying after half an hour of us looking around, ‘Do you want to put in an offer?’ didn’t feel premature. She read us well and didn’t lose us from then on. Selling to us without being heavy or pushy.
We bought the house and appointed Niki as selling agent for our current house as we felt both were switched onto the ‘vibe’ of the market.
We were given a realistic market price and strong guidelines as to how to prepare the house. I felt there are some times when one should follow the advice of experts. We did and the house sold on the first home open for more than our asking price.
The follow through with Nicole, from acceptance to settlement, was also exemplary.
We recommend them thoroughly.
Garry Sarre and Jo Rollinson - Sellers of Cuthbert Street, Shenton Park and Buyers of Gloster Street, Subiaco
Wow! Sold in 24 hrs
An excellent outcome with our investment property sold in 24hrs. The team at The Property Exchange (Ingrid and Jade) delivered us an excellent outcome by leveraging their depth of knowledge of the property market in Leederville.
Ingrid and Jade’s sound advice from beginning to end of the sale process made it seamless.
We have no doubt that if you are selling your property that if you chose the team at Property Exchange you will receive comfort in knowing that you will have experienced professionals working for you.
Darryl and Susan Edwards - Sellers of Bold Court, Leederville
It has been a delight working with both Ingrid and Jade at The Property Exchange to sell my apartment. Their high level of customer service resulted in my property being sold swiftly and for a good price. As I am a new mum, having spare time is a rare commodity. Therefore, I was very grateful to have both Ingrid and Jade manage the whole selling process effectively and hassle free. Thank you ladies!
Kylie McVeigh - seller of xford Street, Leederville